Our dedicated team of professional staff are committed to providing patients with the highest standards of care. Throughout our patients’ stay, from pre-admission to discharge, each patient will be treated with the utmost respect and dignity.
Pre-admission is an important part of your hospital care. To ensure we can confirm your admission, financial and other arrangements, we ask that you:
- Fill in the online admission form, or complete the admission form that you would have received from your doctor, as soon as possible and send it back to the hospital.
Please have the following ready when you fill in your admission form:
- If you have any concerns with step 1, please telephone 07 3816 9920 between 7:30am - 4:00pm or 3816 9999 outside of these hours or send an email to firstname.lastname@example.org
If you have private health cover, please contact your health fund prior to check for any excess or waiting periods. We know that health and billing charges can be difficult to understand and we are happy to assist in any way we can, however we also advise that you seek clarification from your doctor and health fund.
Nursing Pre-admission Information
You may be contacted by telephone prior to your day of admission by our Pre-admission Nurse. If you are contacted:
- Your medical history will be reviewed with you and admission and discharge details discussed.
- Please take this opportunity to discuss any concerns regarding your admission
Your doctor will notify the hospital of the date of your procedure / operation and inform you of your day and time of admission. Your doctor will also explain your procedure or operation and complete the consent form with you.
Pre admission Clinic
If you are having a major surgical procedure you may be asked to attend a preadmission clinic at the hospital so the nurse specialist can speak with you about your hospital stay, your operation, previous surgical and medical history, what to bring to hospital, as well as allay any concerns you may have.
It is a very valuable service in respect to your entire stay in hospital.
Discharge planning will also be addressed at this clinic (eg who will care for you at home on discharge, who will take you home etc). You are welcome to bring a relative or friend to this clinic.
DAY OF ADMISSION INFORMATION
On the day of admission
Please check in with the front reception in the main foyer at the time indicated by your doctor, and you will be directed to your admission area.
Your doctor will inform you of the scheduled time for your surgery and subsequent ‘nil by mouth’ time. This means nothing to eat or drink, including water, prior to your operation.
Please bring with you into hospital anything applicable to your admission including:
- doctor’s admission letter
- health fund number / details (if applicable)
- medicare card
- regular medications
- pension health benefits card (if applicable)
- pharmaceutical benefits card (if applicable)
- relevant x-rays and / or test results
- for a child - favourite toy, formula, bottle and any special dietary needs (if applicable)
- night attire
- personal articles i.e. sanitary pads (if applicable)
- method for settling your account
- please do not bring valuables
DO NOT (Unless your doctor gives you special instructions):
Consume solid food during the 6 hours prior to the scheduled time of your surgery (fasting period)
The fasting period is a period of time prior to your operation when you will have a restricted diet or not be allowed to eat or drink (including water). This time is determined by your Anaesthetist or Surgeon and is related to factors such as your age and type of operation. It is imperative that fasting times be observed for your safety during anaesthetic. Please contact your doctor should you have questions regarding your fasting times outside of this information provided.
Consume liquids containing solid materials during the 6 hours prior to surgery. This includes pulp containing fruit juices, milk or milk containing drinks such as smoothies, milk shakes or ice-creams. Clear fluids may be consumed up until two hours prior to the schedule time of surgery. Clear fruit juice is preferred as it contains calories ensuring that patients do not arrive to theatre in a catabolic state, however water is a suitable alternative. The ideal volume of fluid to be consumed is 500mls two hours prior to surgery.
- Consume black coffee or black tea as these are mildly diuretic.
- Smoke cigarettes or chew gum.
- Wear jewellery. A wedding ring and watch are permitted.
- Bring valuables with you (e.g. mobile phones or large amounts of cash).
- Wear makeup or nail polish.
Day procedure patients (additional information)
- Please shower on the day of admission before coming to the Day Procedure Unit and put on clean clothes
- Wear garments that are comfortable and easy to remove
- Check with your nurse before informing relatives / friends regarding the time that you should be picked up