For Patients: When You Leave

When You Leave

Patient information

Accounts/Fees

If you are a member of a health fund it is important prior to your admission to check with them regarding the following:

  • That your level of health fund cover adequately covers the cost of the procedure and accommodation (eg in the case of post natal patients, is your new born baby covered).
  • If an excess is payable for this admission.
  • If you have been a member of your health fund for less than 12 months your fund may not accept liability for the costs of this admission. eg If your condition or symptoms existed prior to your joining. If there is any question regarding preexisting conditions your health fund has the option to obtain details in this regard from your GP or specialist.

Pharmacy and pathology, imaging and x-ray may attract an additional charge. If this is the case you will receive separate accounts for this.

Please note that medical and allied health practitioners’ fees may be billed separately by the practitioners.

STD phone calls and sundry item charges are payable on discharge.

Payment procedure

  • Private patients – the portion of your estimated hospital account not covered by your health fund, eg. an excess, must be paid on admission. Any additional costs incurred during your stay are payable on discharge. eg. Discharge Pharmacy Costs and some investigations.
  • Repatriation (DVA) patients – the hospital will lodge a claim on your behalf. Any additional costs incurred during your stay are payable prior to discharge. eg. Discharge Pharmacy Costs and some investigations.
  • Work Cover patients – total payment (aside from any ancillary charges) must be made on admission unless approval for admission has been confirmed.
  • Third Party patients – total payment (aside from any ancillary charges) must be made on admission unless approval for admission has been confirmed
  • Uninsured patients – total payment (aside from any ancillary charges) must be made on admission.

Leaving the Hospital

When your doctor says that you are well enough to return home, we will ask you to sign a discharge summary before you leave the hospital. This summary may contain information regarding your next visit to see your doctor/surgeon, your medications and how to care for yourself at home eg. wound care and mobilisation. A copy of this summary will be faxed to your GP.

Discharge time before 10am. We ask that you assist with the accommodation of incoming patients by keeping to these discharge hours.

Please ensure you have your transport home prearranged before you come into hospital.

On Discharge

  • Take all your medication home with you;
  • Ask if you require any new medications such as antibiotics and take them home with you as well;
  • Make sure you know how and when to take all your medications;
  • Take all your x-rays;
  • Know when you have to see your surgeon post-operatively;
  • Know the hospital phone number in case you experience problems at night or at the weekends;
  • Know what to expect as you recover;
  • Sign a discharge summary and take a copy home with you;
  • Be sure you have asked your surgeon about driving and resuming normal activity.

Please contact your nurse if you have any concerns, problems or suggestions during your stay.

 

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